Installing the CareZone mobile app on Android devices

To ensure the CareZone app runs smooth and syncs information successfully, install the app on your Android mobile device's internal storageInstalling the app on a device's external SD card is not recommended. 

If your CareZone app is currently installed to your device's SD card, please follow the instructions below: 

Move the CareZone app to internal storage:

  1. On your Android Home screen, tap the Settings app (outside of the CareZone app).
  2. Tap Application Manager.
  3. Scroll down and tap CareZone from the list.
  4. Tap Storage and select the option to "move to internal storage".

Need to free up space on your device? Try removing any unused apps, large files (such as photos or videos), or backup your files to a cloud storage service (e.g. Google Photos, iCloud, etc). 

What if the app remains installed on an SD card? The app will request to be moved to your device's internal storage to function properly. 

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