Add passcode protection in the app

Your information is protected by a secure password and data encryption. You can also add extra security with a four-digit passcode on iOS devices. Here's how:

iPhone and iPad Instructions

  1. Tap Home in the app (bottom left corner). 
  2. Tap the profile icon (top left corner). 
  3. Tap the SETTINGS (bottom left corner). 
  4. Tap Passcode Lock (at the very top).
  5. Tap Turn Passcode On.
  6. Choose a four-digit passcode (e.g. "1234", but hopefully a code that's harder to guess!)
  7. Re-enter your passcode to confirm. 
  8. Tap Require Passcode if you'd like a delay in how long before the app asks for your passcode once it is closed (e.g. 5 minutes, 1 hour).
  9. Tap Done.
Tap here to open the CareZone app.


Passcode enabling isn't available on Android. For added security, sign out of CareZone after each session on Android or the website. 

For additional help, email anytime!