Add your insurance cards in CareZone

CareZone makes it easy to always have your, or a loved one's, insurance and identification cards easily accessible at the clinic, or in an emergency.

Simply scan your health, dental, and Medicare insurance cards—and don't forget your driver's license—into CareZone using your phone's camera and they'll be available whenever you need them.

Once you've added your insurance and ID cards to CareZone, it's easy to access them again. Learn more about accessing your insurance and ID cards here.


iPhone and iPad Instructions

Adding your first card to CareZone

  1. Tap on the profile name ("You", "Dad") at the top of the module list. If you don't see it, tap "<" in the upper left corner.
  2. Next to Insurance/ID, tap on Tap to add a card.
  3.  Tap on Front of your card on the screen to take an image of your card.
  4. Tap on Back of your card on the screen to take an image of the back of your card.
  5. Tap next to type of card to tap on "Medicare" or "Other" to select.
  6. Tap Save on the top right of the page.

Adding additional cards to CareZone

  1. Make sure you are on your Home screen looking at your listing of all your CareZone profiles.
    If you don't see it, tap "<" in the upper left corner.
  2. Tap on "You" or the name of the profile you'd like to edit from your module listing. 
  3. Next to "Insurance/ID", tap on "Tap to view X cards".
  4. Tap the "+" (plus) button in the upper right corner.
Tap here to open the CareZone app.

Android Instructions

Adding your first card to CareZone

  1. Tap the three horizontal lines in the upper left so the side menu bar appears.
  2. Tap the Home button.
    If you're adding insurance cards for a different profile, tap the drop down arrow and select the name of the profile you'd like to ad to.
  3. Tap Add your Insurance/ID cards.
  4. Tap on Front of your card and line up your insurance card and tap Use Photo.
  5. Tap on Back of your card and line up the back of your card and tap Use Photo.
  6. Tap next to type of card (where it says "Health") and select the type of card (e.g. Medicare, Driver's License, or Other).
  7. Tap Submit to save.

Adding additional cards to CareZone

If you've already added a card, but want to add more, just follow Instruction Nos. 1-5 below and then tap the "+" (plus) button in the lower right to add more cards.

  1. Tap the three horizontal lines in the upper left so the side menu bar appears.
  2. Tap the Home button.
  3. Tap View Profile.
  4. Tap View Profile (again) or Complete this profile (if you have not completed it).
  5. Scroll down and tap on "tap to manage your insurance ID cards".
  6. Tap the "+" (plus) button in the lower right.
Tap here to open the CareZone app.

CareZone.com Instructions

You can't add your insurance cards on them at CareZone.com just yet. If you'd like to see this feature added on the web, add the idea to our  Suggestion Board!

If you're stuck, send an email to support@carezone.com and we'll help you out!